At ResultStack, this summer has been filled with exciting collaborations across industries—from professional services and utilities to restaurants. While each client faced unique challenges, one theme stood out: they had outgrown off-the-shelf SaaS solutions and needed custom software to take the next step.
Here’s a closer look at what we learned and how custom technology is helping businesses scale smarter.
SaaS platforms are great starting points. They’re quick to adopt, relatively affordable, and usually good enough for early-stage operations. But as businesses grow, these tools often become roadblocks:
Limited customization – Features are locked, leaving businesses to fit processes around the software.
Scaling costs – Per-user or per-location fees eat into margins as companies expand.
Workarounds pile up – Teams spend time managing manual fixes instead of focusing on growth.
Eventually, the question becomes: Do we keep patching, or do we build something that truly fits our needs?
A life insurance company realized its customers were bouncing between different applications to manage documents and training resources. Instead of maintaining the patchwork, they partnered with ResultStack to create a unified client portal—a single entry point for everything clients need.
A utility company had pushed its SaaS tool to the limit, layering in manual workarounds that slowed operations. To keep pace with growth, they invested in a custom operations system designed with their workflows in mind—familiar for staff to adopt but flexible enough to expand with the business.
A fast-growing pizza chain was watching subscription fees climb with every new location. Instead of pouring money into a system that didn’t scale, they chose to build their own custom online ordering platform using microservices architecture. The result: no recurring fees, more flexibility, and the freedom to grow on their terms.
Across industries, the message is clear: when growth outpaces SaaS, custom software becomes the smarter investment. Companies aren’t just looking for tools; they want solutions that:
Scale without unexpected costs
Fit their operations, not the other way around
Create competitive advantage by doing what off-the-shelf tools can’t
Whether it’s unifying customer experiences, rebuilding operations, or cutting unnecessary costs, businesses are realizing the power of technology built around their needs. At ResultStack, we’re proud to be the partner helping them get there.
Want to see what custom can do for your team? Schedule a 10 minute chat with one of our experts today!