---
title: How Self-Service Kiosks Can Accelerate Your Restaurant Expansion by 50%
description: Self-service kiosks are transforming the restaurant industry, helping businesses cut costs, increase efficiency, and enhance customer experience. Despite the initial investment, these kiosks deliver significant long-term benefits, from labor savings to higher sales and improved customer satisfaction.
---

[blog](https://landing.resultstack.com/blog)

# [How Self-Service Kiosks Can Accelerate Your Restaurant Expansion by 50%](https://landing.resultstack.com/blog/self-service-kiosks-accelerate-expansion)

 Written by [ResultStack](https://landing.resultstack.com/blog/author/resultstack) | Apr 10, 2025 5:54:53 PM

Self-service kiosks are transforming the restaurant industry, helping businesses cut costs, increase efficiency, and enhance customer experience. Despite the initial investment, these kiosks deliver significant long-term benefits, from labor savings to higher sales and improved customer satisfaction. Major brands like Krispy Krunchy Chicken have leveraged kiosk technology to drive unprecedented growth, opening **605 new locations in 2024—exceeding their original goal of 400 by 50%. **

## **How Self-Service Kiosks Cut Costs and Improve Efficiency**

Labor shortages and high turnover rates continue to challenge the restaurant industry. Self-service kiosks provide a solution by: 

- Automating order placement and payment processing
- Allowing staff to focus on food prep, customer service, and other essential tasks.

Businesses using kiosks report significant labor savings—even **small restaurants save around $12,000 annually** by reducing staffing needs ([eatos.com](https://www.eatos.com/news/how-self-service-kiosks-can-save-small-business-owners-%241.38-million)). For larger brands, these savings add up even more. **Krispy Krunchy Chicken reduced labor costs and increased profitability by implementing self-service kiosks engineered by ResultStack.**

## **Boosting Sales with Smart Ordering and Custom Integrations**

Kiosks not only streamline operations but also increase revenue. Studies show that **self-service orders tend to be 30% higher** than in-person transactions ([Touch Dynamic](https://www.touchdynamic.com/justify-the-cost-of-self-service-kiosks/)). Automated upselling and cross-selling ensure customers see relevant add-ons and promotions, increasing ticket sizes without additional labor costs.

**Krispy Krunchy Chicken was able to take their kiosk solution even further.** In addition to faster order processing, ResultStack developed **custom online ordering  enhancements and integrations** that significantly reduced third-party commission rates, helping the company maximize profitability.

## **Meeting Customer Expectations and Staying Competitive**

Big brands like McDonald’s and Taco Bell have long used self-service kiosks to improve speed and customer experience. Now, mid-sized and independent restaurants are following suit. According to the National Restaurant Association, **61% of consumers prefer kiosks** for the convenience and control they offer.

Krispy Krunchy Chicken recognized this shift and acted on it—integrating self-service kiosks tailored to their needs, improving operational efficiency, and accelerating their expansion.

## **Understanding ROI: Are Kiosks Worth the Investment?**

While the cost of implementing kiosks varies—ranging from **$1,000 for tabletop models to $2,500 for stand-alone units**—the **ROI is undeniable**. Restaurants that optimize labor costs and increase sales through kiosks typically exceed the industry's **average ROI of 5-10%**.

Additionally, potential challenges, such as customer learning curves or technical issues, can be minimized through **proper training and reliable support**. Companies like ResultStack offer **customized kiosk solutions** to ensure seamless adoption and maximum profitability.

## **Are You Ready to Scale Like Krispy Krunchy Chicken?**

If you're looking to expand, reduce costs, and improve customer experience, **self-service kiosks could be the key**. Whether you're an independent restaurant or a growing franchise, ResultStack can help develop **custom kiosk solutions tailored to your needs**—just like they did for Krispy Krunchy Chicken.

 

[View full post](https://landing.resultstack.com/blog/self-service-kiosks-accelerate-expansion)

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